Generations at Work: Bridging Communication and Work Ethic Expectation Gaps  

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Generations at Work: Bridging Communication and Work Ethic Expectation Gaps  

Are there really differences in the way generations interact in the workplace? Do Millennials have different expectations than their older colleagues? Is it even possible to generalize about what Millennials are like? What should HR and management do to attract and keep Millennials? Amy Souza contacted me to explore these questions and more for an article in Administrative Eyecare magazine. Read her article, and my contributions, below, about bridging communication and work ethic expectation gaps between seasoned administrators/staff and millennials.

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This article first appeared in the January/February 2017 issue of  AE (Administrative Eyecare) magazine and is reprinted here with permission of the American Society for Ophthalmic Administrators (ASOA).

If you’re ready to improve communication between generations at your organization, check out my keynote, Engage Every Age: How to Lead a Generationally Diverse Team.

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