Anne Loehr

People often ask me how to effectively negotiate with other generations.  I find it useful to think of each generation as having its own language, based on the political, technological and social events that occurred during the formative years of that generation. What does that have to do with negotiations? Each generation tends to negotiate based [...]

Last week, I introduced a generational sales challenge (click here to read last week’s post). Here is one way to resolve that challenge. Meet the Generational Clues to Solving the Puzzle Marcelle knows: 1.    Joan is a Traditionalist and her generational values are: frugality, loyalty, patriotism, dependability, duty and hard work. 2.    Mike is a [...]

My next two blogs will show you how to handle a generational sales challenge. While this particular case study focuses on philanthropy, the same approach can be used for any type of sales scenarios that you may be facing. Meet the Hoffmans Joan Hoffman, 76, is a loyal ARC supporter. She not only rolled bandages [...]

My last four blogs discussed the personality traits of the four generations, as well as the most effective key words to use for each generation. Now that you understand these points, it’s time to look at some generational nuances. Family nuances Birth order can have an influence on a generational personality. For example, I was [...]

In my last blog, I talked about Gen X and delegation. Now let’s talk about delegating to Milllennials, otherwise known as Gen Y. One mistake Baby Boomers and Gen X often make when delegating to Gen Y is that they like to delegate details. Mary might say “Hey Juan, can you please update this database?”, [...]

In my last blog, I talked about Boomers and delegation. If Baby Boomers mastered the art of delegation, Gen X perfected it.  That’s because Gen X had to be laser focused to navigate their formative years. Between stagflation, high divorce rates, and the humiliation of both the Iran Contra crisis and the Challenger explosion, they [...]

It’s easy, when someone from another generation is driving you crazy, to overlook the unique contributions they can make.  Yet it’s crucially important to remember that every generation has strengths that can be leveraged for the overall good of the team. What does this mean for you, as a manager, as someone’s direct report, and [...]

So what can Gen Y teach Boomers and Gen X? Technology! *They* are the digital natives. If you’re Gen X, you’re a digital immigrant. If you’re a Boomer, you’re the parent of the digital immigrant, still living in the old country. Gen Y’s were born with technology; they get it. I’m not talking about asking [...]

So what can Gen X teach Boomers and Millennials? Gen X often has something that both the Boomers and Gen Y lack: focus. I know, I know. Boomers and Gen Y think they’re focused. But if you look at things unsentimentally (which is what Gen X excels at doing), you’ll see that a Boomer’s idea [...]