How to Speak so Boomers will Listen
In my last blog (see previous post: How to Speak So Each Generation Will Listen), I discussed the Traditionalists, the generation that was born between 1924-1945. In this blog, I’m going to discuss what events shaped the Baby Boomer psyche and what key words to use when talking with them. As a reminder: Who are […]
How to Speak so Each Generation will Listen
When people learn that I work with the different generations in the workplace, I often hear “I can’t talk to THEM. THEY are the problem.” It doesn’t matter if it’s a Baby Boomer talking about a Gen Y, or a Traditionalist talking about a Gen X. They all say the same thing about the other. […]
Managing Four Generations at Work
The other day I heard a friend say, “I can’t work with THEM. THEY are the problem.” Was my friend discussing race, gender or ethnicity? No, she was talking about Gen Y. And later I overheard a similar discussion in an elevator, with one Gen Y’er saying to another, “I can’t wait for THEM to […]
How to Speak so Gen Y Will Listen
Who are the four generations? Traditionalists: Born between 1924-1945 Baby Boomers: Born between 1946-1964 Generation X: Born between 1965-1980 Generation Y: Born between 1981-2000 Each of these generations was influenced by certain events that shaped their psyche during their formative years. The formative years tend to take place 10-20 years after a person was born, […]
Retaining Your Assets Through the Generations – Part 2
Did you miss part 1 of this blog? Click here to read it. If you already read Part 1, read on for Phil’s solution. How Could This Information Have Helped Phil? We can’t know how Phil’s doctor client would have reacted to the idea of succession planning. (After all, even doctors can be squeamish about facing […]
Retaining Your Assets Through the Generations
Is the average age of the clients in your book 65? Are you confident that all of your assets under management will remain in your hands when your older clients die? Are you willing to bet your business on it? Successful FAs always look for net new assets. But what happens when high net worth […]
Managing Multi-Generational Teams
After one of my multi-generational team building workshops, a participant asked: How can generational awareness be managed correctly, for example in a multiple generational working group, where all the team members might be wanting to adapt to the other generations needs? That could create a lot of confusion. My answer is: You’re right! This could […]
Working with a Multi-Generational Board of Trustees
I was recently asked the following question after a generational team-building seminar: On my Board of Trustees, there are a few distinguished /influential members who were born before the Baby Boomer generation. Do you have any resources as to approaches we can take, to get them to buy in to decisions? The generation before the […]
Diffusing the Gen Y Entitlement Challenge
After speaking to Cornell University alumni on managing multi-generational teams, I was asked the following question: My question is about how Gen Y have difficulty when they aren’t invited to every meeting. This is seen by Gen X and Baby Boomers as a sense of entitlement. I’m wondering about language to use regarding those situations. […]
Three Ways to Motivate Gen Y
The pulse of business in America is throbbing. People are concerned about the financial crisis, economy and upcoming elections. Despite this uncertainty, organizational attrition rates are high, up to 20% for some large firms. So what can leaders do to not only retain Gen Y employees, but get the most out of them during these […]
