Reverse Mentoring
Mitre Corporation, a public interest company, has found a creative way to get the best out of generational workplace differences. It’s called reverse mentoring. “There’s a long standing feeling that there’s a communication barrier between more experienced employees and new hires. Senior leaders are looking for ways to engage the digital natives (employees who have […]
Time Wise with Gen Y
Everyone loves to multitask. Contrary to popular belief multitasking does not help productivity. The first efficiency loss is the time lost to mentally “switching” between tasks. Why? Two different things have to occur in our brains when we change tasks. First we have to “goal switch”, mentally deciding to go from project A to email. […]
Get Wise and Avoid “Why’s” to Improve Your Bottom Line
Here’s one tip that will not only change how you communicate with your employees, but also improve your bottom line. Avoid the word “why” in your conversations. The word why is actually a request for justification. Consequently, the receiver of that “why” feels that she has to justify herself, gets defensive and starts to shut […]
What Does Gen Y and Obama’s Inaugural Speech Have in Common?
What does Gen Y and Obama’s upcoming inaugural speech have in common? Gen Y Jon “Favs” Favreau, Obama’s chief speechwriter. 27-year old Favs shared a house with 6 roommates in Chicago a few months ago; soon he’ll be working at the White House and living in a Dupont Circle condo. How did Obama and Favs […]
3 Prong Approach to Surviving the Recession
Let’s face it. We’d all like Santa to wave this recession away and put new business under our tree. But the reality is that this economic downturn is not going to disappear any time soon. So what can the travel industry do to weather this storm? I recommend a 3-prong approach: 1. Focus on the […]
WIIFM: Getting the Best Out of Your Employee
It’s no secret that in the travel industry, focused and engaged employees are the most productive. It’s also no secret that engaging employees is one of the biggest challenges a leader faces. Many leaders intuitively know that employees are their number one asset, yet have no data to prove that it’s worth their time to […]
Changing Perspectives for Effective Solutions
Perception is reality. That is, the way we see things constitutes our beliefs about the world around us. It is so easy to forget that one of the most incredible choices we have is that of our perspectives, or our way of seeing, feeling about and approaching the multitude of dimensions that make up our […]
Reading the Stress Barometer. Are You at Code Orange?
Code Yellow. Code Orange. Our country has been stressed by the barometer of threat. But what about you? Every day things push us closer to the edge. How much can you take before you snap — before you go Code Red? To be successful and live to tell about it, you have to know, monitor […]
Form a Pit Crew to Save You from Overheating
Sound familiar? It’s easy to try to do everything yourself. The consequences? No sounding board to help you brainstorm and expand your ideas. No one to encourage you or hold you accountable as you chase our goals. Why use one mind, when two can do the job three times faster? Why go it alone, when […]
Laser Focus for Maximum Productivity
I’ve always had a a hard time focusing on just one thing, especially since I had my 3-year old daughter. In fact, my business partner now accuses me of having the attention span of a toddler. One of my clients has a similar challenge. She calls it being distracted by “shiny things”. I can relate. […]
